Phone Broken? Students use this form to Report Telephone Problems - Students residing in a University Resident Hall or at University Hills use this form to report any problems with your telephone line.

Activate Authorization Code for Returning Students - Use this form to reactivate your long distance authorization code. If you cannot remember your code or if you are a new student needing a code please bring your Rocket ID to our office.

Add New Service - Use this form to request the installation and activation of new telephone service.

Change Existing Service - Use this form to request a change to existing telephone service. For example programming changes, changing a single line to a D^Term line, name change.

Conference Call Account - Use this form to request a Buckeye Teleconferencing Account. This account is best used when there are four or more individuals taking part in the call. This type of account allows you and your participants access by dialing your permanently assigned Automated Toll Free Meet Me number, and entering a private pass code.

Delete or Remove Service - Use this form to discontinue current telephone service. 

Equipment Rental - Use this form to rent a speaker telephone for a conference call.

Live Video Streaming Request - Use this form to request a live Video Stream. We can provide live video streaming from on campus to the Internet and the Campus Cable TV system.

Move Existing Service - Use this form to move existing telephone service to a new location.

Pre-Recorded Video Streaming Request - We are able to encode video from any source into a format that can be viewed with QuickTime players.  We will encode and host video files on a streaming server which we maintain.  For a sample clip click here or for Fire Safety Lesson click here.

Recording Services Request - Rocket Telecom offers recording services to our faculty, staff, students and University affiliates.  We will record your prearranged satellite downlink or your prearranged live event. Simply complete this form.

Rocket6 Remote Request - Use this form to request a long distance authorization code for business or personal use.  This is perfect for traveling faculty and staff or individuals working at home on business.

Satellite Downlink Service Request - The University of Toledo has two satellite dishes on campus.  The satellite systems can be scheduled on a first come first serve basis by completing this form. Educational programming such as seminars, courses and lectures can be taped or viewed live anywhere a cablevision outlet is available.

Video Conference Request - Use this form to request a Video Conference. Video Conferences let individuals or groups meet face to face as conveniently by phone.

Voice Mail Request - Use this form to request any type of Voice Mail Service. Requesting a mailbox, discontinuing service, resetting a passcode, changing locations.